How to complain
If something has gone wrong, contact Hart Asset Finance with your name, business name, contact details, agreement reference if known, and a clear summary of the issue.
Trust and transparency
Complaints Procedure
How to raise a complaint about Hart Asset Finance and what information to include.
What happens next
Your complaint should be acknowledged and reviewed fairly. Keep copies of relevant emails, finance documents, quotes and any lender correspondence.
Important setup note
Before launch, replace this framework with your regulated complaints wording, eligibility details and any required Financial Ombudsman Service wording if applicable.